ACCOUNTING CLERK
The accounting clerk is responsible the efficient and accurate execution of all accounting transactions including accounts receivable and accounts payable.
Duties and responsibilities include:
Receive cash, checks and credit card payments from customers and record the amount received.
Operate the cash register.
Compute the customer's bill using the computer system.
Make change, cash checks and issue receipts to customers.
ACCOUNTS PAYABLE
This accounts payable clerk is responsible for processing dealership purchase invoices and managing customer accounts.
Duties and responsibilities include:
Post all bills to new and used vehicle stock jackets.
Accurately compile and sort purchase orders, packing slips, invoices and statements.
Review accounting data on invoices and post daily to UCS computer system.
Reconcile statements to accounts payable schedule, prepare and issue checks per manager's check requests.
Open new payable accounts and obtains necessary information (i.e. W9 forms, resale cards, etc.).
Follow-up on delinquent accounts.
Perform other duties such as filing (i.e. accounts payable checks, customer receipts, etc.), maintaining the sublet schedule, answering dealership phones and cashiering.
CASHIER
The cashier receives cash from customers and employees in payment for goods or services and records the amount received in an accurate manner. He/she is sometimes the customer's last contact with the dealership and therefore, must represent the dealership in a friendly, professional manner.
OFFICE MANAGER
The office manager is responsible for the accurate representation of the financial condition of the dealership. He/she develops controls necessary for the proper conduct of the business, maintains accurate records, and establishes and maintains the data processing capabilities to accomplish the dealership's objectives.
Typical qualifications include:
Accounting degree or commensurate experience.
Ability to read and comprehend instructions and information.
Two years of experience in a dealership office position.
Working knowledge of dealership financial statements.
Ability to explain technical financial information in an understandable manner.
Excellent communication skills.
Professional personal appearance.
SWITCHBOARD/TELEPHONE OPERATOR
The switchboard operator intercepts and routes incoming calls, takes thorough messages, and provides basic information to callers. He/she is the dealership's front-line contact with the public and must represent the dealership in a professional, friendly manner at all times.
Duties and responsibilities include:
Operate switch keys or plugs cords into jack to make connections and relay calls.
Intercept all incoming calls and determines availability of the person being called.
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the any "on-hold" time.
Take thorough messages or directs callers to voice mail, according to dealership policy/process.
Communicate messages to the appropriate individual in a timely manner.
Provide basic information to callers who have general inquiries.
Notify telephone company maintenance provider of switchboard operational difficulties.
Update and distribute company telephone roster when necessary.
Keep records of all outgoing calls that are placed and submit to the general manager.
Perform clerical duties, such as typing, sorting mail and proofreading.
Serve as showroom greeter.
TITLE CLERK
The title clerk processes vehicle deals. He/she verifies costs for the accounting department, including the costs of reconditioning and equipment add-ons and prepares legal transfer documents for the Motor Vehicle Division.
Duties and responsibilities include:
Prepare tax and title documents.
Submit all legal transfer documents to the DMV.
Process lease pay-offs and refinancing.
Receive and process paperwork from the F & I department to obtain prompt payment from the financial institution.
On new and used vehicle sales that are sold on retail contract with a financial institution, process contracts, making sure that a credit statement, insurance and warranty forms and other information regarding the sale are included with the contract before it is sent to the financial institution for assignment purchase.
Ensure wholesale flooring is paid off on all new and used vehicles within four days from date of delivery.
Prepare payoff log.
